How it works

One call. Five steps. One clean record.

CaseSync runs alongside the call as it happens — pulling every independent stream together so nothing depends on memory or after-the-fact reconstruction.

  1. 1

    Capture every stream

    Body-camera video, cardiac monitor data, CAD dispatch feeds, and more are captured as the call unfolds — each as its own independent source of record.

  2. 2

    Reconcile onto one timeline

    The reconciliation engine aligns every stream to a single synchronized timeline, so the video, the vitals, and the dispatch record all line up to the same moments.

  3. 3

    Pre-fill the chart

    From that synchronized record, CaseSync drafts the patient care report — structured and timestamped — for the paramedic to review and confirm rather than build from scratch.

  4. 4

    Grade against your protocol

    The same timeline is scored against your agency's protocols on independent ground truth — giving the medical director and QA officer an objective review of every call, not a sampled few.

  5. 5

    Hand off to the hospital

    The receiving facility gets a clean, structured record of the call — ready for continuity of care and defensible after the fact.